Title: Storeroom Manager/Clerk Stock Mgmt Role: Manage Stock at their Storeroom 
| Level 1 Service Delivery Point | - To manage my storeroom stock levels.
- I want to minimize stock outs.
- I want my facility to have the right stock at the right time.
- Receive verified quantity and quality of goods into store and determine need for remedial action when necessary.
| - Records stock movements: stock issues, receipts, adjustments
- Physical Inventory
- Views and monitors stock on hand
- Receives and responds to low stock and stock out alerts
- Print Stock card summary and single stock card page
| - Stock out, over stocks
- Plays multiple roles
- Time spent on reporting/data entry
- Managing multiple programs' reporting needs
| Tech aptitude: Low technical skills - Has limited / poor internet connectivity
- Examples, could be pharmacy assistant or medical assistant, nurses for HIV, Health Surveillance supervisor (vaccines)
- Some training in logistics management
- Individual responsible for issuing stock to those who are dispensing
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Title: Store Manager Stock Management Role: Oversees/Audits Stock Cards 
| Level 1 | - Same as the storeroom managers.
| - Views and monitors stock on hand; receives low stock and stock out alters
- Audits physical stock count
| - Storeroom managers (usually sitting at Service Deliver Points (SDPs)) are late in sending their report for authorization.
| - Oversees the storeroom manager assistant or data entry personnel.
- Specialize in a program/group of commodities.
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Title: N Program Supervisor Stock management Role: Decision Maker (N could be district/regional/central level. Approvers can also be program specific - Expanded Program on Immunization (EPI), Malaria, Family Plannin, etc) 
| Varies Central, Regional, District | - To have the right stock available for the needs of the service delivery point and own storeroom
- Review Budgets
| - Reviews and monitors stock movements and stock on hand at service delivery points.
- Receives and responds to notifications for low stock/stock outs at lower level facilities.
- Fulfill requisitions
| - Late reporting (stock issues/adjustments/etc. on a monthly basis) from SDPs
- Stock out, over stock
| Tech aptitude: varies - Likely a medical professional (MD or Pharm.) with limited to no logistics knowledge
- Not a primary user of nor familiar with OpenLMIS
- Only uses OpenLMIS to approve/reject requisitions
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Title: District Storeroom Manager - Level 2 Stock management Role: Manage Stock, Reviews data/reports for supply planning 
| Level 2 Intermediate store (can be multiple, Regional, District, etc) | - Visibility (into stock levels, orders) into my own facility and those I'm responsible for supplying
- I want my facilities to have the right stock at the right time. I want to minimize stock outs or overstocks
- Uphold FEFO
- Manage the budget of my facility
| - Records stock adjustments.
- Records stock movements: stock issues, receipts, adjustments
- Views and monitors stock on hand at their own store and lower stores
- Receives notifications for low stock/stock outs at lower level facilities.
- Inter-facility transfers to address low stock/stock-outs
| - Not enough time
- Stock out, over stocks
- Plays multiple roles
- Time spent on reporting/data entry
- Managing multiple programs' reporting needs
| - Has internet connectivity
- Med. - low technical skills
- Most likely will be responsible for fulfilling
- Example, individual is located at a district hospital level
- Issues stock to different wards, facilities, etc.
- Respond to emergency orders/requests from lower-level facilities, wards, dispensaries...etc.
- Would want to see stock levels of lower facilities
- Would like an easy to use and intuitive system
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| Role: Funder |
| - Verify compliance / impact of programs & projects via indicators measured in OpenLMIS
- Confidence in the supply chain through transparency
| - Receives reports and aggregate data (need to understand this better)
|
| - Limited time
- Very high-level, aggregated data
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Central Logistics Personnel Stock Management Role: Review Reports, Decision Maker | Central | - Long term supply and program planning based on stock and requisitions data
| - View reports
- Initiates stock recalls
- Views and monitors stock on hand and low stock/stock outs at all levels
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| Tech aptitude: ?? |
System Administrator Stock Management Role: Manage stock event reasons, Level 1 Support, Manage Physical Inventory Schedule, Manage Minimum Stock level, Assign reasons/facility | Central | - Ensure system is running fine and not blocking end users
| - Configure data: reasons/source/destination
- Provide level1 support
|
| - Technical background
- Could write simple sql scripts
- Trouble-shooting skills
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Implementer Stock Management Role: Set up OpenLMIS system, Feed historical requisition data into stock management service | Central | - Ensure system is set up correctly and ready to use
| - Set up the system based on country-specific requirement
| - Simple configuration process
- Flexible system features
| - Strong technical background
- Can write scripts not only sql scripts
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