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OpenLMIS Malawi TO1
Global 3.0 Validation Testing Results Report

Purpose

OpenLMIS global version 3.0 was released on February 28, 2017. Malawi will be the first country to implement the newly released version 3.0 to replace the current logistics management information system, Supply Chain Manager (SCMgr). As such, testing with a group of core users (see appendix A) was conducted on March 2, 2017 to validate the core features of global OpenLMIS 3.0 against the features and processes currently supported by Supply Chain Manager. Additionally, the testing aimed to identify and document any gaps in OpenLMIS 3.0's features compared to SCMgr, bugs in OpenLMIS 3.0, and/or specific changes or customizations required for Malawi.

...

Global validation testing focused on testing the requisition process.

In Scope

Based on the processes currently supported by SCMgr, the testing scenarios cover the following functionalities:

  • Creating and submitting a regular type requisition
    1. Adding comments
    2. Check validations
  • Authorizing a requisition
  • Approving a requisition
  • Rejecting a requisition
  • Converting a requisition to an order
  • View a list of requisitions
  • Reference UI

Out of Scope

    • Reports
    • Notifications
    • Configuration
    • Malawi-specific reference data
    • Malawi-specific UI

Test Environment & Tools

The testing session took place in the Chemonics office and was conducted using the global UAT instance configured with demo reference data and default settings. No Malawi-specific configuration, set up, or UI were completed for this testing session. Testers used their own computers or were provided computers by the Chemonics team. Testing instructions with credentials, testing steps, and space to record results were printed and provided to the testers.

...

Test cases planned vs. executed and passed vs. failed

Test cases planned

Test cases executed

Pass

Failed*

86

86

77

9

*Includes all testing steps that were identified as failed by any participant, excluding than configuration issues

Defects identified and their Status & Severity


 

Blocker

Critical

Major

Minor

Trivial

TOTAL

Closed

1

0

2

1

2

6

Open

0

0

1

Jira Legacy
serverJIRA (openlmis.atlassian.net)
serverId448ba138-230b-3f91-a83e-16e7db1deed1
keyOLMIS-2068

0

1

2

TOTAL

1

0

3

1

3

8


Defects Distribution


 

Create requisition

Authorization/ Approval

Orders

Admin/UI

Blocker

1

0

0

0

Critical

0

0

0

0

Major

3

0

0

0

Minor

0

0

0

1

Trivial

0

3

0

0

TOTAL

4

3

0

1


Lessons Learned

  • There were insufficient logins and available requisition periods for the number of users included in the testing, preventing users from initially completing some testing steps (such as submitting or authorizing a requisition) since another user, signed in with the same credentials, had already performed the same action. This issue was resolved by having users start testing sequentially, to ensure that each user was working on a different period that would remain available to them.
  • Login issues were prevalent due to the very fast auto-logout setting. Users were required to sign in repeatedly in order to complete the testing. This could not be changed at the time of testing, but was noted for future testing.
  • Though the global version was purposefully not configured with Malawi-specific information, and this was explained to the testers, it did still create confusion and cause questions or issues for users that were configuration-related.

...

  • Skip functionality
    • The skip feature was a point of confusion for several users. Difficulty was reported distinguishing between skipping individual products
      Jira Legacy
      showSummaryfalse
      serverJIRA (openlmis.atlassian.net)
      serverId448ba138-230b-3f91-a83e-16e7db1deed1
      keyOLMIS-2082
      (with the checkboxes) and the skip button for skipping a requisition. The button is more prominent and many users first tried to skip the period when trying to skip a product.
    • The skip button to skip a requisition was available even for users not authorized to skip a period 
      Jira Legacy
      serverJIRA (openlmis.atlassian.net)
      serverId448ba138-230b-3f91-a83e-16e7db1deed1
      keyOLMIS-2067
  • User profile
    • When accessed, the profile had labels for user related information, but did not contain any of the user's information. 
      Jira Legacy
      serverJIRA (openlmis.atlassian.net)
      serverId448ba138-230b-3f91-a83e-16e7db1deed1
      keyOLMIS-2060
  • Field required box did not disappear
    • One user received the "field required" error for a field, which remained on the screen (not attached to the field) even after entering a value.
  • Total requisition cost
    • Most fields on the requisition have an info button that will provide the user with information on what the field is, what it means, and/or how it should be calculated. The total cost of the requisition does not, and the calculation it is using was not clear and confusing to some users. Many users might confuse the dispensing unit as the pack size, and think the calculation was not working properly.
      Jira Legacy
      showSummaryfalse
      serverJIRA (openlmis.atlassian.net)
      serverId448ba138-230b-3f91-a83e-16e7db1deed1
      keyOLMIS-2059

...

Appendix A. Testing Participants


#

Name

Title

Organization

E-mail

1

Austine Omionu

M&E Advisor

HTSS Secondee (PSM)

AOmiunu@ghsc-psm.org

2

Elias Mwalabu

Program FP - Malaria

PSM

EMwalabu@ghsc-psm.org

3

Joyce Wachepa

Program FP - FP

PSM

JWachepa@ghsc-psm.org

4

Douglas Khumalo

E-LMIS Manager

PSM

DKhumalo@ghsc-psm.org

5

Joseph Mtenje

OpenLMIS Officer

PSM

jmtenje@ghsc-psm.org

6

Charles Chimenya

Pharmacist

HTSS

charleschimenya@yahoo.com

7

Maganizo Monawe

Team Lead Kuunika Project

CMED

mmonawe@gmail.com

8

Chikhulupiliro Chimwaza

Pharmacist

Queen Elizabeth Central Hospital

 

9

Elizabeth Mkandawile

Program - Malaria

MOH

 

10

James Kumwenda

District Pharmacist

Mangochi District Medical Officer

 

11

Andrea Fletcher

Lead Data strategist

Cooper Smith

andrea@coopersmith.org

Appendix B. Global OpenLMIS v3.0 Testing Instructions

...