Strategies for OpenLMIS Community Growth: Country Engagement & Implementation Partner Capacity Building (GOV)
Description: How can we engage more directly with countries and users? What implementation partners should we be engaging with to build a broader OpenLMIS community? What support/resources do partners need to be able to implement with success?
Leads: Dykki
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Rapporteur/Notetaker: Sandy Hawley
Notes from Session: (see also slides for this from Dykki)
Proposed Teams or "Working Groups"
Advocacy and Communications
Supply Chain Best Practices
Product Management - product roadmap, requirements, user engagement
bring up themes/topics around prioritization, SC, interoperability- related to the core
detailed design decisions vs long term vision
level of detail varies, require different teams
Implementations- a place to collaborate on what we're building vs. one off calls and conversations, peer to peer
support, knowledge-sharing, training, requirements, user engagements where key issues might bubble up to different/other groups
think about country level voice, sharing feedback on testing (comes from the country)
Measurement and KPIs
Technical (may be multiple)
Governance (community roadmap, sustainability, revenue generation)
Questions on defining areas for collaboration:
Teams might need to be cross cutting - both governance and tech
What is requirement for OpenLMIS, what should be
You can have a tech roadmap that is not a product roadmap
Who is responsible
There is interest in implementer dialogue- current implementations- knowledge sharing on country-specific work
Seems like we are getting at organizational qualities, business processes, and resources that we need to account for
What are the areas of overlap?
Why split? There are people that fall between- you can't build product w/o implementation
Implementers group may not have value
2013- Solutions vs Community Group/Committees
Globally- feel like aren't getting feedback from users- too many levels in the chain, we need strategies to address this
What about support? When you have in-country teams building, they are doing the maintenance
Survey on feedback from implementations
End users haven't been adequately represented
End user engagement is part of Product and Implementations
End users didn't contribute to other open source communities beyond mailing list - confidence level in communicating
Hard for implementers to share with global community - exposure in discussing failure
Can we add end user feedback processes to Implementation Toolkit?
Where do KPIs live- implementations vs. product management
Issue with measurement - be careful around what is within control of OpenLMIS (we are not a delivery system)
system built for low resource setting- is it built adequately enough to function (i.e. servers)
if the system isn't being used that could contribute
how does the use of the product impact the context? (implementation) Is it doing what it's supposed to do? (product)
Core Product vs Implementations carry many of the same themes, just with a different lense
impact vs. system performance
New Partners and Members: What do we gain from them, What do they gain from us?
The wider the community, the better the product
This isn't sustainable right now- what happens when Gates and USAID dry up?
Activity brainstorm (see also sticky notes in artifacts):
More funders/Global Gatekeepers
Gavi
NORAD
WHO
UNICEF
PtD
Global Fund
HIS- ecosystem tools
ERP manufacturers
Implementers: Last Mile Health, eHealth Africa, (what do we think about demand generation for more implementers?
Devis
Partners with capacity in country: Baobab
Pharma groups or 3PLs: their motivation would be to get products to market
ARC
SCMS market groups- IHS presented about regional wholesalers; maybe we could present the data of what is being procured- beyond central medical stores; that is information they would value. Ultimately CMS might not be the model- how can we look at other models.
Partners on SC bid: Chemonics, PwC
Academic; WDI