2018-06-07 Meeting notes - Malawi Production support

10min

Talk about current production support workflow and issues

@Sebastian Brudziński

15min

Talk about suggestions for MW support

 team

• rotation
  
  

  • transition period and some training would be required to get everyone up to speed

  • potentially more problematic for Jakub to answer everyone's question how to do stuff

  • most of production issues are documented on the known production issues page

  • everyone would need to get ssh access to the servers, credentials and potentially AWS

  • everyone would have a basic understanding of how to do support in case Jakub is out

• junior developer (half time)

  • transition period and training required as well

  • outside developer who wouldn't bring any value to the core project

10min

General ideas about MW support

team

• Perhaps MW support team could have a meeting with core dev team once in a while to talk about issues and share latest support problems?