2019-02-05 Consolidated notifications design Meeting notes

Date

05 Feb 2019

Participants

Sam Im (Deactivated)

Goals

Review design from Notification consolidation design (Nikodem)
- Requirements: Customizable notifications
Digest Configuration message - review question from Nikodem and decide next steps
Simplify design to implement by Sprint 121 (are there other options? admin UI flexibility?)

Discussion topics

Time

Item

Presenter

Notes

Questions

Notifications design overview - Opt in

Nikodem

Subscription and Configuration of digest itself
In part we’re considering a digest here a scheduled notification with… X req we’re approved or…
- Is there a clickable action?
It is important to have a UI to set the notification’s schedule (and other relevant details)
We should be able to support something more flexible than a time to send, and instead support schedule definitions closer to cron. Look at which libraries help make this easy

What or who sets up the subscription and schedule for a given configuration?

Alternative approach - Opt out

Instead of a digest, focus on allowing a user to opt-out of messages.
Would make client service (e.g. Req) be responsible for consolidating message before sending.

Examples

Message behavior today: All messages are sent as one-offs today.

Consolidated message

User takes an action to consolidate their messages, to receive something such as:

There are 5 requisitions waiting for your approval, click here to approve them <--- this link would just be to the approve page

Consolidated Message Opt-out

User takes an action to opt-out of messages (groups/types/classifications/tags)

User sees ^, they can either opt-out or receive of single messages or consolidated messages: none, per-change message, consolidated or per-change & consolidated.

What we want

Desire is to change the default system behavior so that the ‘default’ for a user is to get fewer messages.

Thoughts:

First option might be more in-line with user feedback
Second option isn’t precluded, however does it have shorter lifespan
We don’t have new notification message requirements from stockmangement, CCE, etc (Sam I got behind here) that describe frequency, digest preferences

Action items

Nikodem Graczewski (Unlicensed) LOE for both options, loop Josh Zamor in