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Consolidate notifications (daily digest), customize messages, and support SMS

Description

Develop a configurable notification service that can be hooked with different entities and send email or SMS alerts and notifications as per user profile settings. If an implementor wants to enable SMS notifications, SMS configuration needs to be completed.

  1. Consolidated notifications

    1. Customizable rules for consolidation
      #Add SMS as a notification channel

    2. Configurable to use SMS or email
      #Administrator customization of notification messages

    3. Notification messages support tokens

    4. Customization of notification text for SMS and email

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Brandon Bowersox-Johnson 
March 1, 2017 at 11:34 PM

Update: the email-only notifications are complete for release 3.0.0. There are a number of Done tickets in this epic that reflect that.

However, the larger goals for the epic are not 100% complete. So I'm un-tagging this from fixVersion=3.0 and leaving this epic to revisit for future releases.

Brandon Bowersox-Johnson 
January 13, 2017 at 11:50 PM
(edited)

Here is a brainstorm of the pieces involved in the scope of this epic for version 3.0:

Highlights:

  • email-only

  • there are per-user settings, but no UI for those (just API endpoints for the settings)

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Created October 3, 2016 at 11:56 PM
Updated April 16, 2019 at 9:29 AM
Resolved April 16, 2019 at 9:29 AM