SELV v3 Training

Objectives

Ensure all end-users at all levels are trained and competent in the use of SELV v3
Ensure end-users receive training appropriate for their functions and duties
Provide adequate support during and after the training

Approach

The training should be comprehensive and flexible to allow either in-person training sessions or remote sessions. Materials will be streamlined so they are brief and easy for users to follow.

Ideally, all materials and training sessions will be hosted in an online platform to allow users easy, constant access. Materials should be downloadable and potentially available via a mobile application

Master Checklist

Determine objectives & approach

Create the training plan (agenda, activities/modules, evaluation)

Materials creation

System(s) preparation

Invitations/Communication

Materials Checklist

System Prep Checklist

Logistics Checklist

Training Plan

Agenda

Materials

Training overview & instructions
User guide
Demo videos
FAQ sheet
Practice cases/scripts

Training Modules

	Module	Materials	Activities

	Module	Materials	Activities
1	Overview of SELV v3 Logging in & navigation User roles Password reset	User guide - Accessing SELV Video - Login and password reset demo	Hands-on practice: Log in
2	Requisitions Completing & submitting requisitions Reviewing & approving requisitions Converting to order	User guide - Requisitions Video - Create & submit a requisition Video - Approving requisitions	Hands-on practice: Requisition workflow
3	Stock Management Physical Inventory Issue & Receipt Adjustments View stock on hand	User guide - Stock Management Video - Complete physical inventory Video - Record stock transactions	Hands-on practice: Physical inventory Issues & receipt Adjustments
4	Manage CCE View & update CCE Status Add & edit CCE	User guide - CCE Video - Manage CCE	Hands-on practice: Add CCE Update CCE status
5	View reports	User guide - Reports Video - Reports	Hands-on practice: Reports
6	Contact Support	User guide - Contact Support Video - Report an issue

SELV