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Goals/Scope
- This page captures the KPIs needed for the Reporting Domain, pertaining to SM.
- This only captures KPIs as per global standards (DISC Guidance) and not the KPIs that might be used at country level or the custom reports required by specific users to support their workflow (Captured elsewhere).
Background
Are there any country specific features that should be noted? Who are the personas? Who are the users that will be interacting with this functionality? What are their challenges, responsibilities, and level of connectivity? These personas are intended to be representative archetypes of the key stakeholders who will participate in theses workflows/scenarios.
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| # | Title | User Story | Definition | Label | Importance | Notes |
|---|---|---|---|---|---|---|
| 1 | Closed Vial Wastage KPI | As (multiple users), I want to see the closed vial wastage in my facility/district/province/country so that I can better understand:
| Percentage of spoiled closed vial vaccine doses in a store or health facility in a particular period of the total doses managed in the same period. Reasons for closed vial wastage include expiry, heat exposure, freezing, breakage, loss of the accompanying diluent, or because unopened vials are discarded at the end of an outreach session. | DISC | Must Have |
Note – understanding cause for wastage requires collection of reasons for it as well as some root cause analytics that need to be done via dashboard and a people-process in place to ask relevant questions (think VAN concept). How much does OpenLMIS support this? |
| 2 | Full Stock Availability KPI | As (multiple users), I want to see the full stock availability in my facility/district/province/country so that I can better understand the stock performance at that storage point. | Percentage of re-supply periods with full availability of all or a selected set of tracer vaccines and immunization supplies. Full availability is defined as no stock out (stock=0) in the store or health facility at any point in the resupply period. | DISC | Must Have | Measures the availability of immunization products. Low stock availability can indicate system problems that needs to be addressed. |
| 3 | Stocked According To Plan KPI | As (multiple users), I want to see the full stock availability in my district/province/country so that I can better understand the stock performance at that storage point. | Percentage of health facilities or stores stocked according to plan of the total number of health facilities. Stocked according to plan is defined as stock levels between set minimum and maximum stock levels. Or country policy May also trigger a re-order/notification/workflow. | DISC | Must Have | Used to monitor and manage immunization products and as a pre-warning to avoid stock outs or wastage. Diversions from the planned stock levels can signal risk of stock-outs (if significantly below the minimum level) or closed vial wastage (if significantly above the maximum level). |
Calculations, Data Sources, Data Needed
| KPI | Calculation | Data Needed | Data Sources |
|---|---|---|---|
| Closed Vial Wastage | Proportional vaccine wastage in unopened vials = (number of doses discarded during reporting period) / (doses under management during the same period) x 100% Doses under management is defined as the opening balance plus all doses that were received during the period. Issued doses should not be subtracted. | # of discarded doses, reported by vaccine and preferably by reason code. List of reason codes agreed upon. # of doses under the facility's management during a certain period, defined as the starting balance plus all of the received doses during that period. | Vaccine stock ledgers/stock cards Vaccine orders Batch management to track VVM status and expiry dates (may be automated, for example through using GS1 barcoding systems). Wastage reporting tools |
| Full Stock Availability |
Need to update (absence of a stock out in a reporting period) | Forecasted demand/usage or vaccination targets by product. Actual consumption or administration by product. Actual wastage (vials opened and closed vials discarded) by product. | Monthly immunization reports. Micro plans and/or MOH policies for targets. Stock ledgers/stock cards. |
| Stocked According To Plan | % products stocked according to plan (in health facility or store) = (# vaccines stocked according to plan for all or a set of tracer products) / (total # health facilities) x 100
% of health facilities stocked according to plan = (# health facilities stocked according to plan for all or a set of tracer products) / (total # health facilities) x 100 | Stock balance Minimum and maximum levels as determined by country policy | Stock cards or ledgers Physical inventory count policy which outlines the min (how is the low stock defined?) and max (ISA). min and max are defined per facility for each product. |
Diagrams
Include any business process mapping, mockups, diagrams or visual designs relating to these requirements. Describes the tasks and the personas who perform those activities. The diagram provides the context for the user stories and serves as a focal point for achieving clarity and agreement among stakeholders. Looks like a standard flow chart.
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| # | Question | Outcome | Status |
|---|---|---|---|
| 1 | (e.g. How we make users more aware of this feature?) | Communicate the decision reached | Open, In Progress, Closed, and date of closure |
| 2 | Which of these data sets of the notifications for the user? Could be overwhelming otherwise |
Out of Scope
- List the features discussed which are out of scope or might be revisited in a later release.
- List the features discussed which are out of scope or might be revisited in a later release.